Samsung Galaxy S7 Active Fails Consumer Reports Water-Resistance Test

An anonymous reader writes: The Samsung Galaxy S7 Active is apparently not-so-active. It should be the more durable version of the Galaxy S7 family but apparently it’s not. Because of this, Consumer reports is not going to mark it as “Recommended” even though it performed very well in all the other tests it ran. [Jerry Beilinson writes from Consumer Reports:] “Consumer Reports technicians placed a Galaxy S7 Active in a water tank pressurized to 2.12 pounds-per-square-inch, the equivalent of just under five feet of water, and set a timer for 30 minutes. When we removed the phone, the screen was obscured by green lines, and tiny bubbles were visible in the lenses of the front- and rear-facing cameras. The touchscreen wasn’t responsive. Following our standard procedure when a sample fails an immersion test, we submitted a second Galaxy S7 Active to the same test. That phone failed as well. After we removed it from the tank, the screen cycled on and off every few seconds, and moisture could be seen in the front and back camera lenses. We also noticed water in the slot holding the SIM card. For a couple of days following the test, the screens of both phones would light up when the phones were plugged in, though the displays could not be read. The phones never returned to functionality.” Samsung has said “The Samsung Galaxy S7 active device is one of the most rugged phones to date and is highly resistant to scratches and IP68 certified. There may be an off-chance that a defective device is not as watertight as it should be.” Although, given the fact that Consumer Reports tested multiple devices, Samsung could have a widespread issue on their hands. They company said it is investigating the issue.


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