June 06, 2010
I recently bought a Motorola DROID smart phone on the Verizon Wireless network. The phone seems to be very durable, and the Android operating system is a wonderful competitor to Apple’s iPhone. There are a growing number of apps available for these phones, with some notable ports of iPhone apps to the Android platform. There are some weaknesses of the Motorola DROID phone that potential customers should know about. The ones that I have stumbled upon are that text messages get deleted often by the phone, even when the auto delete setting is switched off, the fact that the phone has pathetically small internal memory for apps (about 256 megabytes, which is pathetic), and that multimedia messages take up so much internal memory that you might end up deleting apps just so that the phone dialer storage doesn’t run you into the wall when its growth runs wild, and vanishing bluetooth devices.
- Text message threads are set to auto delete when they hit a certain number of messages. You can alter or turn off this default behavior in the test message app settings, but it will eventually delete them anyway. It happened to me several times and it is happening to others our there. The only thing you can do right now is to install SMS Backup, a nifty free app that will copy your text messages to your Gmail account for archiving. It works, and there are paid apps that will also do this for multimedia messages (picture and video containing messages).
- The Motorola DROID has a pathetically small internal memory of 512 MB, half of which is available for apps. To add insult to injury, Verizon is advertising that phone as having 16GB of memory due to the micro SD card that they ship with. The problem is that Google has made it so that only internal phone memory is available for app executables, and most apps are made in a way that they use the internal memory for everything, so if you install many apps you run out of memory pretty quickly. Regular apps are small, but install a few games or some data crazy apps and see how far you get. Shame on Motorola for cheaping out on memory, Verizon for false advertising, and Google for not allowing some more leeway for using the SD card for applications, although they cite security and piracy concerns.
- The “phone dialer storage” app seems to store data of some sort on the phone, and it tends to runaway with itself as you create more message threads, especially those rich with photos or video attachments. The obvious cure would be to delete the photos and other attachments or purge your text messages every so often, which works up to a point, but I found that my phone dialer storage held it’s data cache even after I purged. The phone got sluggish and rebooted itself a few times too. Finally after one spontaneous reboot, the cache was somehow purged. Perhaps there is some internal software setting that does this, but it’s VERY annoying and not a graceful way to go about it. The best thing that Android users who hit their phone’s memory limits can do in the meantime is to get an app management application which allows them to shuffle apps around from the SD card back to phone memory. What this means is that you have to archive the app to the SD card and then uninstall it through the management app. If you want to use it later you can reinstall it from the archived copy. This allows you to archive those many megabyte game apps that you might not use everyday but don’t want to ditch for good. It’s a compromise but it works.
- My bluetooth ear piece, a Samsung WEP470, occasionally vanishes from the phone. Usually rebooting the ear piece fixes the problem, but I found that one time it did not. Sometimes turning the phone’s bluetooth on and off would fix the problem. One time nothing worked, and you could hear the incoming phone call beep in the ear piece but when the call was answered no sound came through the ear piece. I thought the Samsung bit the dust and even started shopping for a new one. I tried a shot in the dark approach of turning the phone off and removing the battery for a few seconds, about 10, and then powering it up again. My bluetooth ear piece now worked fine again. Go figure.
May 03, 2010
The Archos 5 is a slate computer that competes in the same market segment as Apple’s iPad and HP’s Slate computer which runs Windows. The Archos is a nifty gadget because it is compatible with the Android marketplace apps and is essentially backed by Google’s massive software effort. It is larger than a phone and makes for a great WiFi Internet device when home or have access to a WiFi hotspot. As anyone knows, the small screens on most smart phones are woefully inadequate for real web surfing, and the Archos and other similar devices provide a larger screen and more memory for a fuller Internet experience. While it is true that this device would be better if it had 3G capability like the iPad or other devices in this segment, perhaps the Archos makers know that most gadget freaks already have 3G smart phones and this is yet another tool that the true gadget freak will have in their technology bag of fun.
April 29, 2010
I was trying to ascertain if an Inspiron 560 with an Intel 5400 CPU had the VT-x extensions. Some part numbers of that CPU have it and some do not. Well, if there is any more proof that outsourcing your customer service or chat staff is an utter failure, read on.
| Time |
Details |
| 04/29/2010 12:56:53PM |
Session Started with Agent (BE_HY_Mehboob_Irshad) |
| 04/29/2010 12:56:57PM |
Agent (BE_HY_Mehboob_Irshad): “Hi Tom” |
| 04/29/2010 12:57:02PM |
Agent (BE_HY_Mehboob_Irshad): “Welcome to Dell’s US Sales Chat! I hope you are doing well and thank you for waiting. My name is Irshad and you can reach me at 1-****-****-**** at extension: 4166735 & my e-mail id is mehb...@dell.com.I will be your Sales advisor.” |
| 04/29/2010 12:57:02PM |
Tom: “Hi” |
| 04/29/2010 12:57:27PM |
Agent (BE_HY_Mehboob_Irshad): “:)” |
| 04/29/2010 12:57:37PM |
Tom: “Does the processor included with the Inspiron **** support Intel VT-x extensions?” |
| 04/29/2010 12:57:39PM |
Tom: “Intel® Pentium® dual-core E5400(2.7GHz,2MB L2,800MHz)” |
| 04/29/2010 12:57:51PM |
Tom: “or “Windows XP mode” in Windows 7?” |
| 04/29/2010 12:58:04PM |
Agent (BE_HY_Mehboob_Irshad): “I would be glad to assist you.” |
| 04/29/2010 12:58:16PM |
Agent (BE_HY_Mehboob_Irshad): “There are several instances where chats get disconnected (we don’t disconnect you on purpose), just in case this happens, what phone number can I reach you at?” |
| 04/29/2010 12:58:21PM |
Tom: “Intel has several models of that CPU. some do, some don’t and I need to know if the ones Dell is shipping have that processor virtual extensions support” |
| 04/29/2010 12:59:11PM |
Tom: “****-****-****” |
| 04/29/2010 12:59:35PM |
Agent (BE_HY_Mehboob_Irshad): “for the XP mode you need to have a professional or an ultimate” |
| 04/29/2010 12:59:54PM |
Tom: “I’m talking hardware support in the CPU” |
| 04/29/2010 12:59:59PM |
Agent (BE_HY_Mehboob_Irshad): “- Professional is for customers that may use their PC at home and at work. Includes all the multi-media and entertainment features of Windows® 7 Home Premium plus business relevant features like Location Aware Printing and Windows Mobility Cente” |
|   |
r Presentation Mode. |
| 04/29/2010 01:00:05PM |
Agent (BE_HY_Mehboob_Irshad): “- Ultimate is for the customer that values it all – the multi-media benefits of Home Premium plus the business features of Professional. Ultimate also include a MUI language pack for regions where multiple languages may be required on a single P” |
|   |
C. |
| 04/29/2010 01:00:08PM |
Tom: “That machine comes with the E5400″ |
| 04/29/2010 01:00:28PM |
Tom: “I need to know is the E5400 included with currently shipping Inspiron ****’s have the Intel VT-x support” |
| 04/29/2010 01:00:47PM |
Tom: “Intel says some do some don’t according to: http://ark.intel.com/Product.aspx?id=40478#specs“ |
| 04/29/2010 01:00:59PM |
Tom: “I need to know which ones come with the currently shipping Dell machines” |
| 04/29/2010 01:02:02PM |
Agent (BE_HY_Mehboob_Irshad): “Let me check that here on my system. Please give me 2 minutes while I do that” |
| 04/29/2010 01:02:09PM |
Tom: “ok” |
| 04/29/2010 01:06:36PM |
Agent (BE_HY_Mehboob_Irshad): “Please click on the following link & check the system which comes with the Intel® Pentium® Dual-core E5400(2.7GHz,2MB Cache)
processor” |
| 04/29/2010 01:06:44PM |
Agent (BE_HY_Mehboob_Irshad) sends page: “http://www.dell.com/content/topics/topic.aspx/global/products/ltd/en/us/dhs/inspiron_560_ddcwab21?c=us&cs=19&l=en&s=dhs&redirect=1“ |
| 04/29/2010 01:07:34PM |
Agent (BE_HY_Mehboob_Irshad): “You have the option to upgrade the OS to professional for $**** more in the customizing options” |
| 04/29/2010 01:08:20PM |
Tom: “yes but that doesn’t tell me if the particular E5400 CPU that Dell is putting in those systems have Intel VT-x support.” |
| 04/29/2010 01:08:26PM |
Tom: “this has NOTHING to do with the OS” |
| 04/29/2010 01:08:30PM |
Tom: “this is hardware” |
| 04/29/2010 01:08:56PM |
Tom: “the only reason I mentioned Windows XP mode is that that requires VT-x support in the CPU” |
| 04/29/2010 01:09:23PM |
Tom: “I gave you a link to Intel where they show that there are several part numbers for that CPU where some support VT-x and some do not” |
| 04/29/2010 01:09:46PM |
Tom: “I need to know if anyone at Dell can tell me if the currently shipping Inspiron ****’s with that CPU have the VT-x support” |
| 04/29/2010 01:13:04PM |
Agent (BE_HY_Mehboob_Irshad): “ok , the VT-x would be there be the business site” |
| 04/29/2010 01:13:18PM |
Agent (BE_HY_Mehboob_Irshad): “it is not on the home side” |
| 04/29/2010 01:14:38PM |
Tom: “ok so nobody knows – I guessed as much” |
| 04/29/2010 01:14:44PM |
Session Ended |
Well, there you go, an utter waste of time…..
Thanks Dell, you lost a potential sale…
April 28, 2010
Hewlett Packard plans to buy Palm for (Dr. Evil voice) one BILLION dollars….. in cash. I guess by laying off all those HP workers, closing all those offices, and offshoring so much work to India and China has enabled the “deep pockets” that HP sports. Well, I guess this gives HP more of an “in” in the mobile phone market, but I still say Android is where it’s at these days. I have no experience with the Web OS that runs some Palm devices, and I know that some swear by it…. I guess we’ll see. It’s nice to see Palm get saved, but as with any acquisition all of those peripheral accounting, HR, IT and other jobs are gone….
April 28, 2010
I agree with Google that the outlook for Android is VERY good since they are doing with mobile phones what Microsoft did with PC operating systems. It’s funny that Microsoft was there first and failed horribly at the PDA/mobile phone OS market. Android is one OS that is running on the devices from multiple manufacturers, and in time there will be so many more Android devices than iPhones. It’s just the Law of Averages at work. The article mentions that Microsoft is entering the fray by attacking HTC over patent violations, but another story states that HTC cut a deal with Microsoft, which would mean Microsoft sticking it to Apple by giving HTC a pass of sorts through a royalty agreement. The software business is once again looking like a soap opera script. It’s fun though. :)
April 28, 2010
HTC is licensing Microsoft patents as they are facing patent lawsuits and possible injunctions by Apple, who wants the HTC phones banned from the US market. Sorry, but IMO this is just another illustration how these micro patented features are just a bad idea. It hobbles creative freedom and results in less choice for consumers. If Apple’s iPhone is so great, then let it compete for the hearts and mind of consumers based on the whole Apple aura that surrounds it, rather than Apple using these patented features to force HTC to stop selling what seems like great phones in the US market. This is just Apple afraid of Android, IMO.
The article also proposes a fun conspiracy angle claiming that maybe Microsoft is “throwing HTC a life preserver” in it’s pending battle with Apple. i.e. Microsoft sticking it to Apple. That is funny, and very possible.
April 28, 2010
I just read an interesting Wired article about how an unnamed FaceBook employee told a reporter that the CEO doesn’t believe in privacy. While this is merely one employee’s off the record opinion, FaceBook actions and policies seem to bear this out. I didn’t realize how much information was being shared out by FaceBook, and it is true that they are littered with hackers and social engineering types who cause all sorts of havoc for account holders. What’s your opinion on that?
April 23, 2010
Verizon is set to release the HTC Droid Incredible to great fanfare. It figures that I just switched to Verizon from AT&T and got a shiny new Motorola Droid. I wasn’t told about the pending release of this new HTC unit when I was at the Verizon store, so I got the Droid. The Droid is a great machine, but the Incredible has twice the CPU speed and more main memory, as well as what seems to be a better camera. The Incredible also comes with an OLED type of video display, which I read is not very good in direct sunlight, so maybe the Droid is better for me since I hate when you can’t read a phone display outside. The Incredible does not have a real keyboard the way the Droid does. When I was shopping for my phone I thought a real slide out keyboard was a necessity, but now I feel otherwise. Most of the time I opt for the on screen virtual keyboard on the Droid. It’s just easier and more convenient to use, and when I eventually upgrade the real keyboard will no longer be a necessity for me.
From the linked article:
Specifications for the HTC DROID Incredible include the following:
- Android 2.1 with HTC Sense experience
- 1GHz Qualcomm Snapdragon processor
- Integrated 8GB flash drive (6.6 GB usable) with microSD expansion card slot
- 8 megapixel camera with dual LED flash for crisp, detailed images
- 3.7 inch WVGA (480×800) AMOLED capacitive touch display
- Optical joystick for smooth navigation
- Dedicated, touch-sensitive Home, Menu, Back and Search keys
- Proximity sensor, light sensor and digital compass
- Integrated GPS
- Wi-Fi (802.11 b/g)
- 3.5 mm headset jack
- Friend Stream for unified Flickr, Facebook and Twitter updates
- Leap view for quick access to all seven home screen panels
- Dimensions: 4.63 x 2.30 x 0.47 inches and 4.59 ounces
April 22, 2010
Ever wonder how to use your smart phone’s Internet connection as a modem for your notebook or laptop computer while unable to connect to another WiFi hot spot? While WiFi hot spots are available at an increasing rate, sometimes you are in a place where an unsecured public access one just is not available. Now, if you are out and about one might wonder can’t you just use the phone’s web browser to look something up? Well, yes, to a degree. Sometimes there is just no replacement for a full computer for your Internet needs. There are several programs out there, and there are also methods that involve rooting your phone, but a non root convenient method is to use a nifty application called PDAnet on your PC and phone. Simply install PDAnet to the computer and it will also install the driver. Once you connect your Android phone to the computer via the USB charging cable, the phone side app will be installed and you can now use the phone as a modem for the computer. You have to turn on USB debugging mode, which was already enabled on my phone. Once everything is up and running, you will have full Internet access on the computer via the phone and your unlimited data plan. I wouldn’t use it as my sole connection or to download vast amounts of data, but it is great in a pinch. Case in point, you want to use your computer with Internet access at a friend’s house where there is no WiFi hot spot to connect to. You need to show them something on the computer which requires Internet access. This solution is the solution to that conundrum. PDAnet has a trial period and after that you need to pay a modest one time $29 fee for continued full access. You can continue to use it free of charge but secure HTTPS sites will not be able to be accessed from the free version after the trial expiration. You can still use it for regular HTTP access however.
April 21, 2010
As most tech heads know by now, Gizmodo got it’s hands on an Apple iPhone prototype which Apple wants back. The unit is very nice, and it sports many improvements, most notably a 16% larger battery and a front facing video camera, presumably for video chatting and calling. It also contains a extra microphone for better voice calling clarity. I wish my Motorola Droid had a front facing camera for this purpose so that it could mimic my notebook computer and let me Skype and video chat via mobile phone. Oh well, perhaps one day. The back of the new iPhone is not a mound of plastic, and it reportedly feels less like a toy than previous versions.